|Mitchell Fabric's resident cat.|
The sales youth instead of serving me went to service the young woman looking at the cat. She left her position behind the counter picked up the cat and brought it over to the other side of the cutting table.
"I'm allergic to cats," I said as she carried the cat around the counter.
The sales youth appearing annoyed with my statement put the cat down.
"It's on the other side," she coldly stated as she gave me a dirty look. And then she proceeded to cut my fabric without any further exchange.
It was a very uncomfortable situation. I know that the store has a resident cat. I know that I have to wash my purchases as soon as I get them home.
Don't get me wrong, I love animals including cats. But I'm really allergic to them. While standing at the counter being served by the sales youth who picked up the cat before handing my fabric I was in a state of discomfort. It sucked. It was made worse by the dismissive attitude of the sales youth.
I left the store not feeling like it was a piece of fabric heaven. I left longing for the fabric shopping experiences of the by-gone days of when I lived in Toronto. And where sales-folks actually cared about customer service and they shared their knowledge and passion about sewing and fabric. Those were the days.